LavishCars Privacy Policy
Last Updated: 02-07-2026
Effective Date: 02-07-2026
At LavishCars, we operate across two locations: Dubai, UAE, and Houston, Texas, and we’re committed to protecting your privacy in both locations. Whether you’re booking a Lamborghini in Dubai or a Rolls-Royce in Houston, we handle your personal information with the same level of care.
This page tells you exactly what data we collect, why we need it, and what your rights are. By visiting our website or making a booking with us, you agree to the practices described below.
What Information We Collect
Information you give us directly when booking:
- Full name
- Email address and phone number
- Home or billing address
- Driver’s license details
- Payment information (credit or debit card)
- Preferred pickup and drop-off location
- Any special requests or notes you leave during booking
Information we collect automatically when you visit our website:
- IP address and browser type
- Pages you visit and how long you stay on them
- Device type (phone, laptop, tablet)
- How you found us (Google search, social media, referral)
We collect this automatically using standard tools like cookies and website analytics software.
Why We Collect Your Information
We use your data to:
- Process your booking and confirm your reservation
- Verify your identity and driver’s license before handing over the keys
- Charge your payment securely
- Send you booking confirmations, receipts, and updates
- Contact you if there’s an issue before or during your rental
- Improve how our website works and how we serve you
- Send you promotions and offers only if you opt in
We do not sell your personal data to third parties. Not in the UAE. Not in the US. Not anywhere.
How We Share Your Information
We only share your data when it’s absolutely necessary to run our business or required by law.
Trusted service providers
We work with third parties who help us process payments, host our website, and manage communications. They only receive the data they need to do their job and are legally required to protect it.
Insurance and legal partners
If an accident or incident occurs during your rental, we may need to share relevant details with insurance companies or legal parties as required.
Law enforcement or legal obligations
If required by UAE or US law such as a court order or fraud investigation, we may share your information with the appropriate authorities.
Business changes
If LavishCars is ever acquired or merged with another business, your data may transfer as part of that process. We’ll notify you beforehand.
Cookies and Tracking
Like most websites, we use cookies to make your experience smoother. We use them to remember your preferences, keep sessions active, and understand how visitors use our site.
We also use tools like Google Analytics to see how people interact with our pages. This helps us improve the experience for you.
You can turn off cookies in your browser settings at any time. Some parts of our website may not work properly if you do.
Texas visitors
Under the Texas Data Privacy and Security Act (TDPSA), you have the right to opt out of targeted advertising and the sale of your personal data. We honor Global Privacy Control (GPC) browser signals automatically. If you have GPC enabled, our site will suppress any targeted tracking the moment you arrive.
Payment Security
All payments are processed through encrypted, secure payment gateways. We do not store your full card number on our servers. Your financial details are handled directly by our PCI-compliant payment processors, who meet international security standards.
Data Transfers Between Countries
LavishCars operates in both the UAE and the United States. This means some of your data may be transferred between these two locations to process your booking or provide customer support.
We ensure any cross-border transfers comply with UAE PDPL regulations and applicable US privacy laws. Where required, we use appropriate safeguards such as contractual protections to keep your data secure during transfers.
How Long Do We Keep Your Data
We keep your personal information for as long as needed to provide our services and meet legal requirements. For example:
- Booking records may be kept for a period after your rental ends to handle disputes, insurance claims, or legal matters
- Payment records are retained as required by financial regulations in the UAE and US
Once the required period ends, your data is securely deleted or anonymized.
Your Rights
Depending on where you’re based, you have the following rights over your personal data:
UAE Customers (under UAE PDPL):
- Right to access the data we hold about you
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to object to how your data is being used
- Right to data portability (receive a copy of your data in a usable format)
Houston, Texas Customers (under TDPSA):
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data
- Right to data portability
- Right to opt out of targeted advertising and sale of personal data
- Right to opt out via Global Privacy Control (GPC) browser signal
To exercise any of these rights, contact us at [privacy@lavishcars.com]. We’ll respond within 45 days for US customers and within a reasonable timeframe for UAE customers, as required by applicable law.
We will never deny you service or treat you differently for exercising your privacy rights.
Children’s Privacy
LavishCars services are for adults only. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us immediately and we will remove it.
Third-Party Links
Our website may include links to third-party sites such as insurance providers or partner platforms. Once you leave our site, this privacy policy no longer applies. We recommend reviewing the privacy policy of any external site you visit.
Data Security
We take the security of your data seriously. We use:
- Encrypted connections (SSL/TLS) across our entire website
- Secure, access-controlled internal systems
- Strict data handling policies for our team
In the event of a data breach that affects your privacy, we will notify the relevant regulatory authorities and inform you promptly within 72 hours where required by law.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we’ll update the “Last Updated” date at the top of this page. We recommend checking back occasionally to stay informed.
Contact Us
If you have any questions, requests, or concerns about your privacy, reach out to us directly:
Dubai: +971 585 5319 23
Houston: +1 626 769 7384
lavishcars.com
We’re a real team, and we’ll give you a real answer.
